Frequently asked questions
I WANT TO PURCHASE A PAINTING. HOW CAN I CONTACT YOU?
Thank you for considering to buying my art from Ina Prodanova.com Please, drop us a message at inaprodanova@yahoo.com and we will respond you shortly.
WHAT IS THE DELIVERY CHARGES AND TIMES?
We are proud that we only offer FREE DELIVERY WORLDWIDE at InaProdanova.com! Our packages are shipped as soon as possible after an order has been placed. Usually within a few hours after the order confirmation, you will receive a tracking code via email. The package usually takes around 3-15 days to arrive, depending on its destination. Ina Prodanova Artist ships worldwide, the shipment fee that applies to your country is carefully calculated but is of no charge to you! Note that any international customs charges are the buyers responsibility!
CAN I COMMISSION AN ARTWORK?
Yes! Ina Prodanova will be more than proud to create a custom painting that perfectly matches your criteria!
CAN I RETURN A COMMISSIONED ARTWORK?
Unfortunately we do not accept returns of commissioned artworks.
WHAT CAN I COMMISSION?
Whether it’s a portrait of your dog, an abstract to fill that empty space above your bed, or an artwork similar to one that you have seen elsewhere but in colour that match your sofa. Be sure to give the artist Ina Prodanova a clear idea of your requirements - you can even upload and send photos to give them a better idea. Anything you like could be created!
HOW LONG WILL IT TAKE?
This may depends on the type of the artwork requested. It may take a week, but also could take two. This is a mutual agreement or you can stipulate a deadline when you first commission the artist via the initial contact form.